Business - FamilySparks

The Right Employee Assistance Program (EAP) can make a positive difference.

Traditional EAPs are no longer sufficient to address the challenges affecting our mental health. It’s time for the EAP industry to evolve, and for employers to expect more from EAP providers to help support and improve their employees’ mental wellness.

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Instead of setting arbitrary limits, we create a short term care plan with our counselors to help each client have the best chance at overcoming their challenges.

In addition to spouses and minor children, employees many have aging parents, common-law partners or grown children living with them and in need of support.

Created by our Founder, psychologist Dr. Jillian Roberts, our clinical philosophy ensures clients receive consistently excellent and inclusive care.

We consistently educate our clients and their families about how our program can help support them, which encourages – and increases – their usage.

We provide quarterly reports that include information on not only the quantity of program utilization, but also the quality of the experience their team is getting.

It can take a lot of courage for some employees and/or family members to reach out for help. When they do, we make the path to care simple.

We’re confident that our impact-focused EAP+ will meaningfully support – and yield the best work from – the incredible team members you have already. It will also help you attract new talent seeking to work for a company that truly values them, their families and their mental health.

In-person, video, chat and phone counseling  and coaching
Career assessments 
Addiction and substance use counseling 
Mental health resources & activities 
Online parenting courses 
Legal & financial consults
HR & management support
Lunch & Learn or Webinar (1 per year)
Crisis Management (1 incident/year)
EAP+ Client Pricing on Additional Services

Mental wellness support for
your company's challenges.

Beyond EAP+, we are also here for you with a slate of mental health services. If you aren’t ready to commit to EAP+, we offer pay-as-you-go counseling services charged by the session. We can also help you respond to mental health crises in the workplace, show you how to recognize signs and symptoms of mental illness in your team and support your leadership in building their own resilience.

We offer workshops, consultations and custom solutions to meet your company’s specific needs. Integrating mental wellness into your workplace gives you an invaluable advantage, unlocking productivity, boosting employee engagement and empowering your company to excel together.

If you aren’t ready to subscribe to EAP+, our excellent counselors are available for pay-as-you-go therapy services charged by the session. Our Clinical Director thoughtfully matches each client with their counselor based on their clinical needs.

Support for your team after a crisis has taken place, including step-by-step leadership guidance, on-site counseling and follow-up sessions for your team as required.

Guidance on how to tackle the unique mental wellness challenges experienced by leaders, cultivate courageous leadership and connect meaningfully with your team.

Train your leaders and managers to identify and manage the signs of mental health challenges and successfully navigate a mental health crisis in the workplace.

One hour presentations on key topics such as resilience, parenting, diversity + inclusion, finances and more. Each session is psychology-based with a down-to-earth perspective.

Coaching can be a powerful tool for improving your skills in many areas including time management, problem-solving, workplace behavior, confidence-building and more. Coaching is tailored to your employee’s specific needs and can include collaboration with company management as needed.

Guidance on how to support your team before, during and after layoffs with the option to have on-site counseling available during the layoff process.

Resilience-based workshops and events that help your team better understand one another, meaningfully connect and resolve workplace tension.

Using well established psychological profiling methodologies, we can provide you with an effective tool for evaluating the personal attributes, values and motivations of potential partners, employees or investors.

Do you have a specific need for psychological insights, information or support? We can customize a consult to meet your needs.

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Our team of amazing clinical counselors are able to provide therapy to adults, children, couples and families. They can provide care in English, Spanish, French, Hindi, Urdu, Punjabi, German, and Mandarin.

Anxiety 
ADHD
Grief & Loss 
Depression 
Separation & Divorce
Addiction & Substance Use
Marriage & Relationships
Trauma
LGTBQ+ Support

We've been using FamilySparks EAP for a year and have nothing but glowing reviews from our entire team. As the individual overseeing HR at Certn, I love knowing that our staff is supported and receiving help when they need it most. I would recommend the program to anyone that values the mental well-being of their team and looking to create a healthy work environment.

Owen Madrick, C3O, Certn

At Semaphore Solutions, we believe in creating the best possible environment for our employees to thrive and excel, both as professionals and individuals in the community. By partnering with FamilySparks, our employees' mental health is supported in a meaningful way that far exceeds the services provided through a typical EAP. The resulting benefit has been improved wellbeing for our employees and their families, which translates directly into a workplace that is positive and engaged.

Emily Litster, People Operations Lead, Semaphore Solutions

I can’t even put into words how much this service has helped me. This is by far the most valuable thing any company could ever provide for their employees.