Some of Our Happy Clients

The Right Employee Assistance Program (EAP) can make a positive difference.

Traditional EAPs are no longer sufficient to address the barrage of challenges affecting our mental health. It’s time for the EAP industry to evolve, and for employers to expect more from EAP providers to help support and improve their employees’ mental wellness.

How is the FamilySparks
Social Impact EAP Different?

We have no caps on the number of counselling sessions per client.

Instead of a limited number of sessions, we create a care plan with our counsellors to help each client have the best chance at overcoming their challenges.

Our definition of “family” has evolved to match current family dynamics.

Employees may have aging parents, a common-law partner, grown children or even a roommate who is struggling with their mental wellness and needs support.

Every counselor on our team works from our resilience-based clinical philosopy.

Created by our Founder, psychologist Dr. Jillian Roberts, our clinical philosophy ensures clients receive consistently excellent and inclusive care.

We boost utilization wherever possible.

We consistently educate our clients and their families about how our program can help support them, which encourages – and increases – their usage.

We report on the quality of the user experience.

We provide quarterly reports that include information on not only the quantity of program utilization, but also the quality of the experience their team is getting.

It’s easy for your team to get the care they need.

It can take a lot of courage for some employees and/or family members to reach out for help. When they do, we make the path to care simple.

Here to help!

We’re confident that our impact-focused EAP will meaningfully support – and yield the best work from – the incredible team members you have already. We also help you attract new talent that’s seeking to work for a company that truly values them, their families and their mental wellness.

The FamilySparks
EAP includes:

  • In-person, video, chat and phone counseling

  • Career assessments

  • Addiction and substance use counseling

  • Mental health resources & activities

  • Online parenting courses

  • Lunch & Learn or Webinar
  • Legal, financial and wellness advice

Clinically-based services to
help your business thrive.

Beyond our EAP, our slate of mental health services can guide you on how to respond to mental health crises, learn how to recognize signs and symptoms of mental illness and work together to build trust within your team. Integrating mental wellness into your workplace creates an invaluable advantage, unlocking productivity, boosting employee engagement and empowering your company to excel.

Mental Wellness First Aid

Train your leaders and managers to identify and manage the signs of mental health challenges and successfully navigate a mental health crisis in the workplace.

Crisis Management

Support for your team after a crisis has taken place, including step-by-step leadership guidance, on-site counseling and follow-up sessions for your team as required.

Team Building

Resilience-based workshops and events that help your team better understand one another, meaningfully connect and resolve workplace tension.

Leadership Training & Support

Guidance on how to tackle the unique mental wellness challenges experienced by leaders, cultivate courageous leadership and connect meaningfully with your team.

Lunch & Learns

One hour presentations that focus on key topics such as resilience, parenting, leadership and more. Choose from existing topics or request a custom session.

Layoff Support

Guidance on how to support your team before, during and after layoffs with the option to have on-site counseling available during the layoff process.

Psychological Profiling

Using well established psychological profiling methodologies, we can provide you with an effective tool for evaluating the personal attributes, values and motivations of potential partners, employees or investors.

Psychological Consulting

Do you have a specific need for psychological insights, information or support? We can customize a consult to meet your needs.

Our Counselors

Our team of amazing clinical counselors are able to provide therapy to adults, children, couples and families. They can provide care in English, Spanish, French, Hindi, Urdu, Punjabi, German, and Mandarin.

  • Anxiety

  • ADHD
  • Grief & Loss

  • Depression

  • Separation & Divorce
  • Aging Parents

  • Marriage & Relationships
  • Trauma
  • LGTBQ+ Support

Our Happy Customers

This changed my life. I was stuck in a dark place
and I was finally able to heal and live fully again.

Employee Assistance Program Client

Thank you for offering a service that truly has the clients’ needs at the forefront.

Employee Assistance Program Client

Thank you for doing the work to have trans* knowledgeable and queer counsellors, it makes a world of difference.

Employee Assistance Program Client

I truly love the program and thank you so much for it!

Employee Assistance Program Client

It's giving me practical tools to use in my everyday life and the support is amazing.

Employee Assistance Program Client

At Redbrick we aim to create a healthy and fun place to work. Partnering with the FamilySparks EAP and prioritizing both mental and physical health in our benefits offering will create a well-rounded experience for our team.

Nicole Lee, VP of People & Operations

I am so pleased that my team has this program. FamilySparks is absolutely resourceful, educational and amazing!

Dina Conte-Vari, Osmington Inc.

I had my first session with FamilySparks, and they are wonderful. I'm so grateful to have the opportunity to access this great service.

Employee Assistance Program Client

[The EAP] has improved my outlook on life and my future career and has pushed me to pursue my goals.

Employee Assistance Program Client

This service is amazing! This is such a fluid and easy process making getting help for mental health much easier than the typical process. Thank you so much!

Employee Assistance Program Client

Thank YOU so much. It was a terrific session. Best feedback I have ever received from and lunch and learn. First time I have had 3 VP's in a lunch and learn.

Leanne, Director of Human Resources

Therapist is very insightful and respectful, for the first time I have hope that things can change.

Employee Assistance Program Client

I'm so appreciative that this service is available to me and my family. It is more valuable than any monetary supplement.

Employee Assistance Program Client

I am grateful to FamilySparks for their expertise, their compassion and their delicate handling of a complex situation.

Stuart Hall, Head of School, Christ Church Cathedral School

How is such a progressive program possible?

Our clients make more progress in their treatment in less time because they are matched with an excellent therapist suited to their needs. Many traditional EAPs simply focus on the number of sessions – we focus on the quality of each session.

We don’t have employees using sessions needlessly because of the “use it or lose it” mindset that occurs when a limited number of sessions are available each calendar year. Our service is always there for them, so they only reach out when they truly need it.

We are a social impact company. Our success is based on the impact of our work, not just our revenues, so our gross margins can be smaller than publicly-owned companies. This is what happens when a company, its team, counselors and investors have a shared vision to push back against the mental health crisis, disrupt the mental health space and meaningfully change lives for the better.