We are living in
a mental health crisis.
Canadians miss work each week due to mental health struggles.
1 in 5
of us are trying to cope with at least one form of mental illness.
is lost by businesses each year because of worker mental health issues.
The time for
change is now.
Mental health support can improve productivity and reduce absenteeism.
Each $1 you spend on mental health gives you a $4+ return.
Employees who access support often are more likely to stay employed.
We are a social impact company
committed to making meaningful
change in your mental health.
We have no caps on the number of counselling sessions per client.
Instead of a pre-determined limit on sessions, we create a care plan with our counselors to help each client in a meaningful, solution-oriented way.
Our definition of “family” has evolved to match current family dynamics.
Beyond minor children and a spouse, employees may have aging parents, a common-law partner or grown children living with them and in need of support.
Every counselor on our team works from our resilience-based clinical philosopy.
Created by our Founder, psychologist Dr. Jillian Roberts, our clinical philosophy ensures clients receive consistently excellent and inclusive care.
Mental wellness support
for your company's challenges ...
Beyond our EAP, we are also here for you with a slate of mental health services. If you aren’t ready to commit to the EAP, we offer pay-as-you-go counseling services charged by the session. We can also help you respond to mental health crises in the workplace, show you how to recognize signs and symptoms of mental illness in your team and support your leadership in building their own resilience.
We offer workshops, consultations and custom solutions to meet your company’s specific needs. Integrating mental wellness into your workplace gives you an invaluable advantage, unlocking productivity, boosting employee engagement and empowering your company to excel together.
- Pay-As-You-Go Counseling
- Resilience Training for Leaders
- Mental Wellness First Aid
- Crisis Intervention
- Employee Coaching
- Lunch & Learns
- Team Building
- Layoff Support
- Psychological Profiling & Consulting
Founded on clinical expertise.
Our founder, Dr. Jillian Roberts is a child psychologist, professor, author and mother. FamilySparks’ services and resources are based on her decades of research, clinical practice and experience.
Our happy customers
We've been using FamilySparks EAP for a year and have nothing but glowing reviews from our entire team. As the individual overseeing HR at Certn, I love knowing that our staff is supported and receiving help when they need it most. I would recommend the program to anyone that values the mental well-being of their team and looking to create a healthy work environment.
At Semaphore Solutions, we believe in creating the best possible environment for our employees to thrive and excel, both as professionals and individuals in the community. By partnering with FamilySparks, our employees' mental health is supported in a meaningful way that far exceeds the services provided through a typical EAP. The resulting benefit has been improved well-being for our employees and their families, which translates directly into a workplace that is positive and engaged.
I can’t even put into words how much this service has helped me. This is by far the most valuable thing any company could ever provide for their employees.
Thank you for offering a service that truly has the clients’ needs at the forefront.
This changed my life. I was stuck in a dark place and I was finally able to heal and live fully again.
Thank you for doing the work to have trans* knowledgeable and queer counsellors, it makes a world of difference.
Thank you for the help. I was reluctant about counseling before accessing your service, but I'm so glad I did.
At Redbrick we aim to create a healthy and fun place to work. Partnering with the FamilySparks EAP and prioritizing both mental and physical health in our benefits offering will create a well-rounded experience for our team.
I had my first session with FamilySparks, and they are wonderful. I'm so grateful to have the opportunity to access this great service.
[The EAP] has improved my outlook on life and my future career and has pushed me to pursue my goals.
Thank YOU so much. It was a terrific session. Best feedback I have ever received from and lunch and learn. First time I have had 3 VP's in a lunch and learn.
This service is amazing! This is such a fluid and easy process making getting help for mental health much easier than the typical process. Thank you so much!
I'm so appreciative that this service is available to me and my family. It is more valuable than any monetary supplement.
Therapist is very insightful and respectful, for the first time I have hope that things can change.
"Our school experienced a tragic loss of one of our students and a younger sibling, on Christmas Day ... This was an unspeakable trauma that no one ever anticipates having to go through. I am grateful to FamilySparks for their expertise, their compassion and their delicate handling of a complex situation."
Dr. Roberts' way of introducing important but sometimes challenging topics in her books has really helped to frame constructive and productive conversations in our house. She strikes a wonderful balance between providing information and inviting curiosity and inquiry.
Dr. Jillian Roberts shines a bright light on positive solutions and coping strategies for the challenges faced by parents in this rapidly changing, and often difficult to understand world. Her online articles, blog posts and tweets provide simple access to her healthy family expertise and help to normalize life circumstances that families struggle with.
My own children have benefited from [Dr. Roberts'] gentle words and as well as students in the elementary school where I teach. I am so grateful to have this first step to give to the children in my life! Thank you FamilySparks!
Dr. Jillian Roberts books helped us during a difficult time by providing the perspective and framing that my daughters needed in order to understand our changing family constellation. Reading her books helped create opportunities to talk about these changes in a supportive, positive way.